Forwarding voicemail to email is becoming increasingly common in the telecommunications landscape. The era of tape recorders has long passed, replaced by digital solutions that enhance convenience and accessibility. One such innovation is voicemail to email, also known as vm-to-email.
Voicemail to email is a phone system feature that takes a recorded voicemail and sends it to a designated email address. The recipient receives an audio file attachment that can be played on their smartphone, laptop, or home computer using a media player.
This feature is standard for many SIP providers worldwide. But what are the true benefits of voicemail to email? Is it just about flexibility and availability, or is there more to it?
Typically, the audio files in voicemail emails are in formats such as WAV, MP3, or MPEG. These emails also include the caller's phone number and the date of the call.
There are generally three possible configurations for setting up voicemail to email forwarding:
Email with Attachment and Retention: An email with the voicemail message attached as a WAV or MP3 file is sent to your inbox. The message is also saved in your voicemail box for later access.
Email with Attachment and No Retention: An email with the voicemail message attached is sent to your inbox. After the email is successfully sent, the voicemail message is automatically deleted from your voicemail box.
Notification Email Only: A notification email is sent to your inbox alerting you that a new voicemail message is available in your voicemail box, but no file is attached.
Some providers offer a web interface for managing messages. This can include listening to, transcribing, or deleting messages.
Checking emails, whether personal or business-related, is a routine activity for most people. With voicemail to email, accessing your voicemails becomes as simple as checking your inbox. There's no need to call your voicemail service, listen to prompts, or deal with old messages. This improves the process and allows for quicker responses.
Having the audio file in your email makes it easy to forward or copy, which was quite challenging with older systems. Additionally, automation becomes possible; for example, you could automatically send the file to a transcription service like us if the subject line includes a specific phone number.
Voicemail to email serves as a valuable archiving tool. You can store the messages in a specific email folder or download them to your phone, tablet, or laptop. Most systems include the caller's number and the time of the call, facilitating the creation of a comprehensive voicemail archive.
Voicemail to email allows you to access voicemails from anywhere on various devices, including your smartphone, computer, or even your smartwatch. This feature leverages the ubiquity of email and can be further automated to add new benefits, such as voicemail transcription.
Transcribed voicemails are searchable, categorizable, and even more shareable than audio files. In fact, when it is transcribed, all the benefits of the text are added. Voicemail transcription services convert voice messages into text, which can be coupled with voicemail to email. This allows you to read the message if you can't listen to it immediately and enables features like sentiment analysis and summaries. Services like us provide AI transcription for those using providers without built-in transcription.
The iPhone popularized the concept of Visual Voicemail, which allows users to list and manage their voicemails. Visual Voicemail typically involves an app on a smartphone, a laptop, or a web browser, where you can read, listen to, or delete voicemails.
Unlike voicemail to email, Visual Voicemail offers a direct interface for managing voicemails. Apple has advanced this further with Live Voicemail, displaying a real-time transcription of the message, allowing the user to pick up the call while the caller is leaving a message.
However, as of mid-2024, this feature is only available in the US and in English.
Transcription services convert audio messages into text using AI technology, which provides near-instantaneous transcription. Ideally, this feature is integrated with voicemail delivery, as seen with providers like OpenPhone. This saves time and offers a quick summary if you cannot immediately listen to your voicemail.
At audio2text.email, we aim to make transcribing audio messages accessible to everyone at a minimal cost, ensuring that anyone can convert their voicemails into text effortlessly.
In conclusion, voicemail to email offers numerous advantages, from faster retrieval and easy sharing to enhanced recordkeeping and accessibility. With additional features like transcription, it becomes an even more powerful tool for modern communication.
We currently have a file size limit of 10 MB. Given that most voice messages are encoded with a constant bitrate and a single channel (mono, no stereo), we can calculate the maximum duration of a file using the following equation:
Applying this equation to our 10 MB limit and a bitrate of 64 kbps (commonly used by the iPhone recorder app), we arrive at a maximum duration of approximately 21 minutes and 51 seconds. To easily calculate durations for different file sizes and bitrates, you can use our audio duration calculator.