Ensuring your data's safety

At audio2text.email, we take the following steps to guarantee the safety of your data:

Credit card information security

audio2text.email does not process or store your credit card details on our servers. In compliance with PCI DSS, your credit card data is securely relayed from your browser straight to a PCI-compliant payment gateway provider, bypassing our servers entirely. We do not store your credit card information on our servers.

Comprehensive data loss prevention

We daily backup our database, which is stored off-site and are kept for the long term. Logs are also stored off-site, and we never log sensitive data such as passwords or credit card details.

Consistent secure connections

All audio2text.email accounts utilize Always-on SSL connections. With a 2048-bit key and top grades on Quals SSL Labs tests (as of 03/2024), we ensure a secure connection. Our cookies for sessions are set with secure and HTTP-only flags. Our SSL configuration is regularly examined and updated to keep abreast of new SSL vulnerabilities.

You own your data

audio2text.email will not share your data with any third parties. If you opt to cancel your account, we make it simple for you to retrieve all your data. For more information, please refer to our privacy policy.

Incident reporting

For urgent and sensitive security reports, please contact us directly at security@audio2text.email.

Have any questions?

For any questions or concerns, feel free to reach out to us at hi@audio2text.email.